We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Unfortunately the zip has broken. Lorenzo Veratti Men's Fashion; Lorenzo Veratti Sports and Leisure; Lorenzo Veratti Men's Clothing; Lorenzo Veratti Men's Sports Clothing; . Thanks again for sharing such a positive experience. Hi LauraWe are happy to help. Hi TonyOur sincere appreciation for your wonderful review. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Get a closer look at the FW20 collection below. We are your best resource to discover and connect with sellers worldwide. Can you please tell us why you are saying that the product you bought is nothing like the photos at all? Thank you and we are looking forward to hearing from you again. | Read 61-80 Reviews out of 1,023 Cheers! Date of experience: 02 February 2023 Reply from Lorenzoveratti 5 Feb 2023 Hi Rhonda We would love to regain your trust. Thank you for sharing this with us! Suggested companies are based on peoples browsing tendencies. It goes against our guidelines to offer incentives for reviews. We understand how you feel. Fast delivery too. Lorenzo Veratti Jog & Track Pants | Mens Storm Cargo Pant Charcoal 110.70 49.58 Select options; Sale! Hi LeonWe would like to apologize if there was a bit of delay in the delivery of your order. Your review is appreciated. Test your website to make sure your changes were successfully saved. I am normally Nike, adidas only but came across the brand by chance and am now your biggest fan! If your concern is about missing the delivery, we always coordinate with the courier for investigation. Cheers! August 23, 2022; 0 Comment; clam shell awning hardware; Posted by . Id say this is a much better product than some of the more expensive brands i tried. Cheers! Great customer service and amazing products. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Unfortunately the zip has broken. Absolutely amazing from start to finish. Outstanding clothing selection & the quality is superb! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Cheers! Thank you, and we are looking forward to doing business with you again. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We believe we already explained everything to you in your previous review about the situation. Customer service at its finest. Knowing that your are satisfied makes our hearts full. Follow. I do recommend. SPECTRUM | Limited Edition Blue/purple 30 Piece Brush Set RRP 99.99 New (#314410313140), Snuggledown Hungarian Goose Down Duvet (#314410052603). The luxury streetwear brand have you sorted for the cold seasons with their debut collection. We want to let you know that we raised a dispute with our courier immediately with their customer support team and that alone will take several days before we can get a clear answer to the reason why the team also filed the claim. We will be looking forward to your next purchase. I ordered a coat for Christmas for my son. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. We use dedicated people and clever technology to safeguard our platform. its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? Clothes not only look good too but fit bang on 9/10. Open a Store. Glassdoor gives you an inside look at what it's like to work at Lorenzo Veratti, including salaries, reviews, office photos, and more. I reported it to customer service and expected to get fobbed off as you would with a high street store. Bought for my grandson and he really loves it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Copyright Notice We provided you with clear and detailed instructions on how to return the product to us, the instructions include the complete return address. We appreciate that you share this with us. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Everything was very stylish, my son was over the moon with what he got .!! Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. Great customer service and amazing products. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. He loves them! About Us We believYYourill reach many. Lorenzo Veratti is a luxury clothing brand based in the UK. Knowing that your are satisfied makes our hearts full. We listen to what our consumers say about our brand and we use them to further improve what we have right now. Purchased a coat and paid extra for next day delivery. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. We can't wait to hear from you again. We appreciate it and we are looking forward to hearing from you again. Would definitely use again and recommend to others. Hi LauraWe are happy that your son's birthday present came on time. First time experience for me thought I would I have a change from super dry and other designer coats since everyone wears the same stuff!The company is thriving very well the quality of the clothes are amazing very warm and the stiching is well done! Brand s . If there is anything specific that we need to improve please do not hesitate to reach out to our support team. Hi SergioWe are grateful to see such as a detailed review. Unfortunately the zip has broken. The Jacket is beautiful. View cart for details. RewriteCond %{REQUEST_FILENAME} !-d Cheers! Highly Recommend. Looking forward to your response. The delivery was exactly as promised. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. What fantastic customer service! Brilliant high quality coat and one very happy son. We appreciate it very much. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. Great coat, lovely quality. So out of pocket for a tracksuit and a tracksuit jacket. I have personally checked this and sent you another email. Great coat, my son loves it, well made and very warm. We will be looking forward to your next purchase. Hi AamzYou made our day with your priceless review! We believYYourill reach many. If your blog is showing the wrong domain name in links, redirecting to another site, or is missing images and style, these are all usually related to the same problem: you have the wrong domain name configured in your WordPress blog. Thank you for your cooperation and for being so patient with the process. Adidas by Stella McCartney are ushering us into winter with their cosy new FW21 collection Earth Explorer. I received an IMMEDIATE response and one very much to my satisfaction. Anyone can write a Trustpilot review. Sent back at my cost. Upon checking, the order was placed on 22 December after the cut-off. Cheers! I will be keeping an eye on new ladies lines! We cannot answer you directly because we could not find your records maybe because you are using a different name. Thank you for complimenting our Shade 3.0 Jackets and highlighting its features. Cheers! However it was completely the opposite. . Style & Culture Editor|Twitter: @jacobdavey/ Instagram: @jacob_davey. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. I would recommend. Hi MarkWe are grateful for wonderful review on our products and delivery service. We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. Hi DanielWe would like to apologize if the information provided by our team was not sufficient to answer your query. Thank you for sharing this with us. Great customer service! When you have a missing image on your site you may see a box on your page with with a red X where the image is missing. Customer service are fantastic very helpful. We will be looking forward to your next purchase. This information is available under "Shipping" and on the slider and pop-up notification. Thank you so much! We ordered with high hopes and we were delighted to not be disappointed. Your support of our brand is highly appreciated and we can't wait to hear from you again. Brilliant high quality coat and one very happy son. Change the settings back to the previous configuration (before you selected Default). Cheers! 404 means the file is not found. You are the reason why we continue to grow and we are hoping that you will continue to support us. You can tell they take pride in their products from the quality of the packaging. protocol advanced beauty collagen with hyaluronic acid (#314426657045). We are delighted that you share this wonderful feedback with us. Cheers! Cheers! We also measure advertising and website traffic to third-party websites. Our apologies for the inconvenience. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Very professional company and can tell they care about there customers. Shane and Maria were extremely helpful in sorting another coat and arranging a refund for me. Cheers! We are looking forward to hearing from you again. Recent purchase of a coat , great service superb value price even better cannot be happier . So out of pocket for a tracksuit and a tracksuit jacket. I ordered a coat for my son for Christmas, and the zip broke. Anyone can write a Trustpilot review. When it arrived he didnt like how it fitted so I returned and ordered a different style - this arrived quickly, fits brilliantly- happy son. This means a lot to us. How to find the correct spelling and folder, 404 Errors After Clicking WordPress Links, From the left-hand navigation menu in WordPress, click. Cheers! Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. WOW! We appreciate your thoughtful review and patience with us. Lorenzo Veratti (@LorenzoVeratti) / Twitter RewriteEngine On He said it's the best coat he's owned. If you have already uploaded the file then the name may be misspelled or it is in a different folder. Thank you so much for sharing this with us. is lorenzo veratti a good brand. The easiest way to edit a .htaccess file for most people is through the File Manager in cPanel. Cheers! Thank you! Brilliant high quality coat and one very happy son. Shopping & retail. Ordered few times from these. Cheers! The phantom jacket that I ordered came exactly how I expected; it came in good quality, it had incredible comfort and great functionality. Thank you. Its pretty noticeable now. I was kept informed of delivery which was a couple of days earlier than promised. REVIEWS. We are happy to see this! We are happy that you received your order in no time. Well made throughout with lovely detailng and good quality material. I would highly recommend them if you want stylish designs and a team that actually cares about customers. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. You have no idea how much they mean to us. We are delighted that you share this wonderful feedback with us. We also ensure all reviews are published without moderation. . Lorenzoveratti Reviews | Read Customer Service Reviews of Our apologies for the inconvenience. Cheers! Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. They came in great condition. Thank you for your review. RewriteRule ^index.php$ - [L] Bought a coat in November. Thank you. Thank you for leaving a review. Hi HaydonYouve left a smile on the faces of our whole team with your kind words. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. Cheers! Well made throughout with lovely detailng and good quality material. It is also possible that you have inadvertently deleted your document root or the your account may need to be recreated. Very warm, comfortable fit. Cheers! All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. Companies can ask for reviews via automatic invitations. Find out how we combat fake reviews. Here are 8 tips for writing great reviews. We can't wait to hear from you again. Are you using WordPress? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We also ensure all reviews are published without moderation. Our apologies for the inconvenience. SUNNY JEAN - BLACK. Hi TonyOur sincere appreciation for your wonderful review. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. He spotted two jeans and had to have them! Hi DanielThank you for your detailed review, we appreciate that you took the time off to share this with us. I bought my son the Atomic Jacket which he loved but unfortunately the zip broke. I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. Here are 8 tips for writing great reviews. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. On platforms that enforce case-sensitivity PNG and png are not the same locations. Check out what 1,094 people have written so far, and share your own experience. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. Thanks again for sharing such a positive experience. We give great value to customer satisfaction and we appreciate that you let us know that your family is enjoying our products. Lorenzo Veratti - Not To Miss | Cheap Sale | Latest Fashion Trends Based on our records, the purchased product is a pair of Vinnie Reflective Biker Jean. Cheers! Thank you for your trust and we are hoping that you will continue to support our brand. Hi WendyWe want to thank you for sharing us your recent experience with us. Highly Recommend. GUY BUTTON HEM JEANS - BLACK. Did you mention to our support team about your faulty tracksuit? Within 2 weeks the zip broke. Dont hesitate to purchase or contact Lorenzo. One happy teenager. Everything was very stylish, my son was over the moon with what he got .!! Cheers! Hi KimberlyThank you so much for this wonderful review. Show More Posts from . (Investigation) what happened to the parcel I lost it takes 28 days?After several complaints and the poor review they eventually processed a refund for the missing delivery should of been resolved sooner. I dont mind paying to return an item (you'd have to drive to the shops anyway if youd bought it on the highstreet) but its much easier if the retailer gives you a returns label with someone like Evri.Anyway great company and clothing! Hi KimberlyThank you so much for this wonderful review. Hi KimberlyThank you so much for this wonderful review. Cheers! Thank you and we are looking forward to hearing from you again. Delivery times may vary, especially during peak periods. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Hi StevenWe are very sorry to hear that you did not receive your parcel because of the non-compliant delivery. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Second item I have ordered now just arrived. Anyone can write a Trustpilot review. Well made throughout with lovely detailng and good quality material. Coat is quality . We can see that one of our customer support agents assisted you with your concern and explained to you very well about our return and exchange policy. ruched ribbed midi dress; His friends are complimenting the coat already and I will be sending them your way! Lorenzo Veratti Have Dropped Their Debut Collection | Wonderland Cheers! Cheers! Cheers! Thank you for sharing, it is appreciated. Edit the file on your computer and upload it to the server via FTP. Our dedicated team works very hard to ensure that our customer will get only the best. We are delighted to hear that you had a wonderful experience with us. Thank you for your thoughtfulness to share this amazing feedback with us. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Thank you for sharing this with everyone. Thank you for letting us know that we were able to give you the best possible customer service experience. One happy teenager. They have no phone and dont respond to emails. We value the trust you put in us and hopefully because of this experience, you will continue to support the brand. Lorenzo Veratti Hoodies | Mens Hook Hoodie Black 102.64 53.28 Select options; Sale! Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. REWARDS. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Cheers! We also ensure all reviews are published without moderation. Absolutely disgusting service and communication Ive received several emails but none explaining when we will Receive the tracksuit. from Footasylum. Hi JBThank you for leaving a review. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! The packaging, shipping and time to delivery were fast. Thank you guys. No offer of repair or no gesture of goodwill. He spotted two jeans and had to have them! Thank you for your review. Hi CoreyWe can't thank you enough for this wonderful review! 73.9K followers. Delivery was late, was suppose to be 2-3 working days (ordered 28th Dec, arrived 7th Jan.. Cheers! For addon domains, the file must be in public_html/addondomain.com/example/Example/ and the names are case-sensitive. Very underrated company - lorenzo veratti sells such high quality and great looking clothing at fairly reasonable prices, the customer service is quick and friendly l. Admittedly some of the stuff isn't all too comfortable but still looks fantastic nonetheless. /index.php [L] Quality of items is fantastic. Thank you very much really appreciate how Ive been dealt with as a customer and also Lorenzo as a company, as this is my 3rd purchase Im very happy with the quality so thank you guys over a Lorenzo HQ. Replied immediately, replaced immediately and for a more expensive coat as they were out of stock of the one we bought at no more expense to myself. 2023 Trustpilot, Inc. All rights reserved. We are delighted that you share this wonderful feedback with us. We appreciate it and we are looking forward to hearing from you again. Lorenzoveratti Reviews | Read Customer Service Reviews of We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. You will be compensated for the inconvenience caused. We are hoping that you will continue to support us and we will be looking forward to hearing from you again. Hi C. JacksonThank you for writing a review. Check out what 924 people have written so far, and share your own experience. Was very satisfied with the product and so was my grandson. Cheers! Lorenzo Veratti - Facebook We appreciate the support and we are looking forward to doing business with you again. The new coat arrived quality is amazing and size was spot on! Contact Us More importantly the product lived up to their claims. is lorenzo veratti a good brand. Refresh your browser window to try again. If your concern is about missing the delivery, we always coordinate with the courier for investigation. Fast delivery too. Ordered a pair of cargo style trousers for my nephew. On platforms that enforce case-sensitivity example and Example are not the same locations. Just click. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Lorenzo Veratti is a luxury clothing brand based in the UK. Thank you for choosing to shop with us, we value the trust you put in our brand. is lorenzo veratti a good brand - Wendy.work The quality of materials, workmanship, size and fit were excellent! What is it really like to work at Lorenzo Veratti? Excellent clothing.I had an issue with an order, which they resolved very quickly and with no problems. Goodwill offered but only on condition I buy another jacket. Brilliant top quality item of clothing. Thank you for trusting our brand and we are looking forward to seeing you shopping with us again. Thank you for letting us know that we were able to give you the best possible customer service experience. Cheers! Cheers! I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Goodwill offered but only on condition I buy another jacket. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Hi PhilThank you for sharing this amazing feedback with us. 951 following. Hi AlfieWe are very sorry that the courier failed to delivery your parcel on time. Hi JasonWe apologize if we have a slight delay in our usual response time this is due to the volume of enquires we are receiving. Everyone always stops me and asks where did you get that coat from mate lol. Cheers! hi my son ordered a tracksuit you declined his card then payment (enough money in bank )was taken out need to contact bank left him short as mam purchased it (he payed me)and my card went through so 2 tracksuits ordered which would not if happened if the first one was done correctly but it said ordered decline which now we have to pay for return which is unfair. # End WordPress. Sending a new coat to replace. recommend. Cheers! Did the driver follow the correct delivery procedure? Companies can ask for reviews via automatic invitations. I was kept informed of delivery which was a couple of days earlier than promised. My Son is very fashion conscious and up-to-date on all the trends. Recent purchase of a coat , great service superb value price even better cannot be happier . The pieces are now available to purchaseonlinefrom the Lorenzo Veratti webstore, and in Footasyulm. He spotted two jeans and had to have them! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. He said it's the best coat he's owned. Thank you for letting us know that we were able to give you the best possible customer service experience. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Ordered a jacket for a Xmas present for my neohew, from point of sale to delivery communication and delivery updates were excellent.Sadly I had to return for exchange as it had split under arm.The customer service is nothing more than outstanding, and efficient, I returned item and replacement was despatched under a week.Well Done Lorenzo Veratti especially the customer service team you are outstanding, I certainly would not hesitate to use you again. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. 2023 Trustpilot A/S. Here are 8 tips for writing great reviews. It will give them an idea of who we are and what we do as a brand. is lorenzo veratti a good brand. Your feedback is highly appreciated. Cookies Policy I like this in all my clothing. Lorenzo Verratti | Lorenzo Verratti Clothing | Footasylum Help & FAQs Sign in | Register Find a store GBP Just Landed Men Women Kids Brands Launches SALE Outlet The Lowdown NHS Get 10% Off With Blue Light Card Students Get 10% Off With UNiDAYS Free Standard UK Delivery On Orders Over 60 Replies to negative reviews in < 24 hours. Can you please respond to our request for your information so we can look into this matter? Great communication and fast replacement, with no quibbles at all.We will definitely purchase again from this store!