Join the Service NSW team of talented, passionate people. an interview. Are you passionate about achieving results and taking great pride in your work? Application The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. The Strategic Workforce Planning Framework and planning cycle. Four weeks annual leave (pro-rata for part-time employees), Up to 13 allocated days off each year (for full-time employees), Employee Assistance Program (EAP) for staff and family members, Rewarding work that results in increased patient care, Unique exposure to recruitment within NSW Health, Opportunity to build relationships with colleagues at all levels of the organisation, Opportunity to learn from a highly skilled multi-disciplinary team, Sales experience in Healthcare or Recruitment (preferred but not necessary), Approachable and great communication skills (the sort of person who can talk with almost anyone). Recruitment Resourcer | I work for NSW There are currently 110 jobs Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. Copyright 2015 NSW Public Service Commission. Lodge your NSWPF application through I work for NSW. calibrated against core values of passion, teamwork, and accountability to The recruitment and selection process cannot begin until/unless a complete analysis of the need for the role is done. In this stage you will be asked to provide information about your experience, interests, and education. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. Assessment processes are often different. Please note the help desk operates during normal business hours only. Make a difference to the lives of 8 million people in NSW. We have a range of roles available from customer service through to client relationship management and information technology. Hiring employees - Fair Work Ombudsman Copyright 2015 NSW Public Service Commission. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. dealing with a question or complaint for a customer service-focused job. Application process | Cancer Council NSW Late applications may not be accepted. Tell us about any adjustments you may need for the assessment process. You may select up to two streams: primary and one degree-specific stream - legal, digital or social . listed by If this is the case, we will make this clear in the job advertisement. Ensure you have reviewed the requirements for each stream you are applying for. Support the adoption and continual improvement of Business Process Management They may be written or presented through video or audio format. You do not need to attach a resume or cover letter. A technical skills assessment measures your professional or occupation-specific skills. Information for NSW Health immunisation providers, Your Room - Information about alcohol and other drugs, Preconception, maternity, and child and family health, Interpreting/translating and multicultural health services, Centre for Medicinal Cannabis Research and Innovation, Policy directives, guidelines and information bulletins, Government Information Public Access Act (GIPA). More than 100,000 people work in or directly with NSW - Health, across 15 Local icts, NSW Health DistrAmbulance, NSW Health Pathology, Sydney . dealing with a question or complaint for a customer service-focused job. The Ministry of Health recruits employees on the basis of merit. make informed recruitment and selection decisions. Check that you've received an email confirming your application. This means you have met the job requirements and may be considered for similar jobs for up to 18 months. You'll also find general information, application checklists, and much more that can help you in your career. If you are the successful applicant, you will be made an offer of employment. Below are resources to help you prepare for your application, understand the process, and know how to ask for extra help. Civilian employees work in diverse roles across the various units and commands that make up the NSW Police Force. A good place to start to guide you through the hiring process is business.gov.au - Hiring employees. Tell us about something you did to serve customers in that context. How to request and access PSC information under the GIPA act. Example: Responding to a targeted question about your interests. practice application and interview questions based on the focus capabilities Recruitment and selection - Independent Commission Against Corruption Jobs at Service NSW | Service NSW $27.39ph. Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. Support business to identify, drive and deliver continuous improvement and Undertake analysis on a range of business process identification, modelling, The job ad and information package will give you instructions on what to put in your application. You then need to: In case interviews you receive a scenario in advance (for example, 1 to 2 days ahead). Transdev proudly operated bus services for a third of Melbourne's bus network on behalf of Public Transport Victoria from 2013 - 2022. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. use a real business situation such as the start-up of a new program. Biographies and information on our senior executives. Permanent Firefighters - Fire and Rescue NSW Remuneration: $33.46 - $34.26 per hour plus superannuation. You may select up to two streams: primary and one degree-specific stream - legal, digital, social work or engineering. Staff may be required to work a minimum 3 hour shift up to 7 hours per day depending on need. You'll find information about the organisation and our projects on our website, including recent media releases, which are a great snapshot of what we do. We serve over 900,000 people, including over 50,000 Aboriginal and Torres Strait Islander people and employ over 16,000 staff. Designing the assessment process | NSW Public Service Commission The wider team is collaborative and social, with frequent catch-ups including Morning Teas, Lawn Bowls and BBQ picnics! With over 25,000 people working right across NSW, we drive the continual development of . As part of the Teacher Supply Strategy, the Recruitment Beyond NSW Program aims to recruit more than 500 qualified and experienced . Review the requirements before you start the assessment, for example time permitted. Our diverse candidates will experience a fair and merit based recruitment process and we will make any adjustments needed, both in the recruitment process and on the job. Share your passion for your industry and build the skills, qualifications and employability of people in NSW. Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. PDF Step by Step Guide Careers Resources for Education - UNSW Sites Explore the Navigating Recruitment e-learning program so you can confidently make ethical, merit-based recruitment and selection decisions. Use full sentences, check your spelling and grammar, and stay within the word limit. ensure our focus is always on the customer. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Use the behavioural indicators to prompt you on customer service actions and responsibilities. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351. listed in the role description. Our team is friendly, supportive and passionate about our work, which is attributed to the rewarding feeling we receive when candidates are placed in positions that make a real difference to the local communities we serve. Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. However, candidates will need to pay for the following, should they be progressed fully along the recruitment process: Hays Recruitment Agency - Newcastle Suite 301A, Level 3, 251 Wharf Road, Newcastle NSW, 2300 T +61 (0) 2 4925 3663 F +61 (0) 2 4925 3662 E newcastle@hays.com.au Hays Recruitment Agency - Wollongong Suite 3B/3C, Level 3, 83-85 Market Street, Wollongong, NSW, 2500 T +61 (0)2 4222 0100 E wollongong@hays.com.au east Adjustments for individual needs If you experience technical issues please contact I work for NSW on 1800 562 679. As part of the recruitment process you will be required to undertake a medical assessment to ensure you are medically fit to perform the inherent role and functions of a NSW Police Officer. All rights reserved. HNE Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. Think about what you did in other jobs and your achievements. Summary a brief introduction about you, your work experience, training and interests. Salary Packaging: is beneficial to most HNELHD employees and may increase your take-home pay! If you don't receive a confirmation email, check your junk or spam folders. Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. become familiar with all aspects of the job. They help us to learn about how you are likely to perform the job. Is this the next step in my career journey? Writing your application Writing your application When preparing your application, there are some key things we need to know about you. assist with interview and other assessment techniques. for a dynamic Process Improvement Coordinator to join the team. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. (BPM) to ensure effective governance and best practice processes and principles providing coaching to a team member for a manager role. A background in retail sales is also highly regarded. For enquiries relating to recruitment please For further assistance, read the application checklist or frequently asked questions. You must submit a separate application for each position for which you wish to apply. We will tell you if you are successful or not or we may offer you a place in a talent pool. Our common interview format is the structured behavioural interview. Jobs in Regional NSW - Regional NSW Job Agency | Hays This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. They usually involve completing several assessments over a part or whole day. Fact Sheet - Applying for Government Recruitment Information The assessment will be conducted by the external provider Unified Healthcare Group (UHG). All new employees must agree to comply with the requirements outlined in the policy. About the job: Every day is different as a Recruitment Resourcer with HNE Health. More information about the NSW Public Service Commission. A technical skills assessment measures your professional or occupation-specific skills. and co-ordination to:1.Risk and compliance management2.Organisational strategy and business performance3.Grants administration and fraud control4.Audits and resulting actions5.Privacy, procurement and information governance6.Middle office transactional processing. The primary, legal and digital streams will complete the same activities including same individual task. Set clear criteria for talent early on in the recruitment process and be consistent with the questions you ask each candidate. Complete and submit your application. Situational judgement tests are realistic scenarios that you might experience on the job. If you apply for employment in NSW Health through the NSW Health Career Portals and Recruitment system you will be asked to create a personal profile and provide personal information, which may include your name, address, contact details, professional registration details and details about your qualifications and credentials. You then prepare a response in the form of a letter, email, memo, or briefing. An effective assessment process uses multiple methods to collect objective evidence about capabilities, experience, knowledge and other essential requirements relevant to the role. 1. You may also be able to attach a resume (no more than five pages) and cover letter (no more than one page) to your application as separate files. Situational judgement tests are realistic scenarios that you might experience on the job. Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. If you did something as part of a team, be specific about your role. we expect a small number of applications. PDF Quick Guide: Recruitment and Selection process for hiring managers These help us to find out a bit more about your past performance and confirm your suitability for the job. Capability Application Toolto prepare for the recruitment process by accessing Our recruitment process - Applying for a job - Ministry of Health Inclusive recruitment . More information. Remember communication skills are important for all jobs. analysis, design reengineering to support business process improvement and Review the requirements before you start the assessment, for example time permitted. Location:Sydney /Hybrid working optionsAbout ServiceNSWService NSW is the leader in providing uses specific examples of what youve done and what youve achieved. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. Applying for a role in the NSW public sector might seem like a long process, but these resources are designed to help you at each stage of the process. (BPM) to ensure effective governance and best practice processes and principles Role:Process Improvement Recruitment and Discrimination - Case Update - Griffin Legal Tell us about any adjustments you may need for the assessment process. Easily navigate the range of options for filling roles using our guidance and decision tree. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. You will also be invited to book into a virtual assessment centre. Top 15 Recruiting Agencies in Sydney - March 2023 Reviews - UpCity Our digital services team employs over 500 designers, engineers and product managers. Our common interview format is the structured behavioural interview. contact you to make sure you want the job, discuss and agree on the conditions of your employment, ask you if you need workplace adjustments to help you do the job, talk about other arrangements like flexible working. In individual case study exercises you receive information about a work-related scenario. The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. analysis, design reengineering to support business process improvement and Employment | NSW State Emergency Service Whether you want to use your administration skills to become a school's Business Manager, work outside as a General Assistant, or care for your community in the . Trade Assistant to work at Port Botany or Waverley bus depots. east Writing your application Information on writing your cover letter, resume and answering targeted questions. show why you are a good fit for the agency and NSW Public Service. We may ask you to complete a cognitive ability assessment or a personality questionnaire as part of the application process. Are you a keen learner and thrive on always bettering your knowledge and skill set? steps and track your progress throughout the recruitment process. This offer will be subject to satisfactory pre-employment checks (citizen, visa, qualification and criminal history). Support business to develop process models, relevant documentation and training The job ad and information package will give you instructions on what to put in your application. All rights reserved. You should prepare a succinct application demonstrating why you believe you are the best person for the role. Process Improvement Coordinator | I work for NSW Sydney, NSW, AU. your reasons for applying - "Why did you apply for this role?". Employee Recruitment Policy Sample Template | Workable Please enable scripts and reload this page. Have I always wanted to work in this occupation or sector? Each test measures something different according to the scenarios they contain. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". Discrimination laws relate to the recruitment process; Tread carefully when considering criminal records in recruitment and during employment [1] NSW Civil and Administrative Tribunal The country has a GDP per capita of US$53,799.94, and an average salary of AU$82,436 a year according to Living in Australia, and with high living costs in major towns and cities, the country is an . Give an example of a situation where you provided services that were customer-focused. Well also provide your assessment results to your employing agency to support your development.