You can get cheaper deals if you sign up for longer than a month but that all . Step 1: Download the Fire TV app for Apple or Android. If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. Hi@Maz6 you certainly have the latest firmware. 10:30 AM The Fire TVs remote uses a Bluetooth connection rather than an infrared one like more standard remotes. Reading, learning, fixing stuff, volunteering to help others, etc. If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. Thanks, mine is doing the same. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. Did EVERYTHING in this article, nada. The constant rebooting is usually because of the external drive issues. of the page. Very frustrating. Freezes on logo at restart. Then, sign back into the network to reconnect to it. My old Firestick without Alexa works fine!! Then stopped within 30 seconds. Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. It is very convenient having tested . Some users reported that BBC iPlayer not working is caused by the incorrect system time. 06-07-2021 Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. Sometimes a Fire Stick takes a while to load or install updates. in, Thanks James 4578 Guess Ill just have to do without on this telly. Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. If you have a device that supports Chromecast or AirPlay then the mobile apps can use this to cast to bigger TVs. Tried every suggestion. postcode and select your marketing preference. Very cold and a lot of snow here in PA!!! I have compared it with Roku, and Firestick does not work as well. Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? If nothing else works, a factory reset will completely wipe the device but fixes many issues. I get stv player but old version and can't seem to update. However, there is a fair bit of overlap when it comes to some of these problems. I have bought an Amazon firestick which plays ok but it has a different version of player ( 4.11.2 FTV ) my tv version is is 4.1.2, 19-09-2021 And you can watch every minute of any game this weekend for free as part of the inaugural matches on MLS Season Pass. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. I tried new firesticks & remotes & batteries Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. 1000s of hours of shows available only in the app. I tried every suggested troubleshooting method but nothing worked. 10:37 AM They arent wi fi 6 firesticks. Nothing is working. Online Storage or Online Backup: What's The Difference? A saving of $800, you're probably too busy thinking 'huh, laser TV?' The last resort is a factory reset. Tried all suggestions over 10 times. I cant get past the reboot it just goes on and on with the four dots, Ive tried everything but it has been unused for a few weeks does that make a difference? I only have firetv showing up on my screen and been reading for a long time. I also just put fresh batteries in the remote, just in case. Then bought a new extender and power cord. I have a brand new out of the box 3rd generation Firestick which is for the 3rd in the house so I know how to set one up. Sometimes this happens 5+ times at the beginning of a programme but usually settles down, I have tried to reset mine and no luck here. Thats the only way we can improve. If I select VLC as a player, it's flawless. Internet good been restarted several times. Try changing them for new batteries to see if this fixes the problem. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. Just launch. I tried powering off for several minutes and then start again. What is wrong. Same problem, very frustrating, mine is brand new and the second one Ive got!! Also, have you tried a Smart Hub reset of the TV? Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. same thing here, push home button & just blinks a red light for a while, thats it. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Yes mines doing the same,just showing the Amazon logo and the dots. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. It just blinked out in the middle of a program, and nothing I do works. It started with buffering and now it says network disconnected. Scroll to the right and select the option that says My Fire TV. The new feature uses a Bluetooth protocol known as Audio Streaming for Hearing Aids (ASHA), along with special modifications for the specific needs of those who use implants. Any ideas? If you're still having issues, try rebooting and resetting the device. Try using a different HDMI port or a different TV. If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . There is something wrong with the fire stick, only getting error msg as not connected, however everything else are connected with same wifi no other option getting apart from rebooting it. Its a stuck download problem where the firestick update will not load and install because of too many apps on the firestick. I cannot get past the installing updates as well. This just started on 3-19-2022. This tip can also make a Fire Stick run faster if it feels sluggish. Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. Step 4: The same idea goes if you are using an A/V receiver make sure you are on the correct input, or try plugging the Fire TV Stick directly into the television to see if the receiver might be causing the problem. You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. Keep checking back for updates from editors whenever there is a verified TV player outage going on. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. QE49Q80TATXXU Software is up to date, 11-02-2022 15-06-2022 I have new batteries and checked the connection in the back. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. Home page takes forever to load and once it does, the apps wont load after you select them. Another TV with a fire stick is fine. I tried the fire stick on 2 other TVs and it worked perfectly fine. Must have been like this forever. Hope this works for you! Fire TV Stick versus Fire TV Stick 4K Max versus Fire TV Cube, Unable to share your screen to your Fire TV, This simple trick gets you 54% off an Amazon Fire TV Stick 4K, Bluetooth Multipoint finally arrives on Sonys best wireless earbuds. Two tvs with Fire Stick and only one works. The next morning it would only give a blank screen. I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! 2023 Guide to the Privacy Shield Replacement. Its unlikely your TV will switch automatically. The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. I called Amazon and it wasnt any help. In many cases, restarting the device and WiFi router can help. Open it. We have two more in the household and they work fine! Who needs to be held accountable? mine keeps restarting completely. Youll be presented with a web address and unique 5-digit code on your TV screen. It wont even let me try to reconnect my Wi-Fi. 03:13 PM Whats the problem, Roku, Tivo all work? Even tried deleting apps and clearing cashes. I answered my question the fire stick does not work. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. Holding down the select play/pause does nothing. If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. in, Older Samsung TV. New 4k fire stick and it keeps going to the restart screen. This is not an Amazon problem. There does appear to be an update to your TV to version 1374.0. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. iPhone v. Android: Which Is Best For You? The technical storage or access that is used exclusively for anonymous statistical purposes. If you are still unable to fix your device or need a bit of help, we recommend that you reach out to the folks at Amazon for additional support. Ive unplugged the stick from power and changed HDMI ports then changed it back again. This is now my 3rd broken firestick in about 6ish years. Additionally, allow a total of 15 seconds for the operation. Step 3: Select an app that's not loading on Fire TV Stick.. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. My fire stick still not working on the screen it just have firetrap with 3dots below it blinking I cant get to my settings please help. Because frankly I dont trust that buying a new remote is going to fix the problem. Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Just moved fire stick and tv across the hall, from one room to another. From there, click the 'Settings' icon followed by 'All Settings'. Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. Experiencing this on three different tv models and brand new fire sticks on two of them. Step 2: Scroll to the bottom of the menu and select Restart. On your laptop, mobile or tablet,. Your settings should be accessible after you reset the device. Go to Home > Settings > Support > About This TV. On your laptop, mobile or tablet, enter the web address - stv.tv/activate. Robin, do you like your new Roku stick? TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. Then did all of the above nothing worked. I an only get a flashing screen. Siftware T-MSMDUEC 1372.2, B6970101/070204, BT-S, 13-01-2021 Eventually I will get the frown cloud. No charge! Mine is stuck downloading an updated. Im glad its not just mine but what is the real solution? No problem. Spoke to Amazon. 09:06 AM in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? When I finally get into settings, it boots me out of any app I open without even attempting to open it. Step 2: Double-check that your television is set to the correct HDMI input for your Fire TV Stick. In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning. The following message is shown if your device is unable to use the STV Player app. But I cant register it again. Can u help. Much like the previous issue, one of the best things to do when faced with a Fire TV device that wont respond is to restart the device by holding the select and play/pause buttons at the same time for a few seconds. My fire tv asks for registration after several days being registered. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. Doesnt fix the issues. Sounds good to me! Scroll down to the menu option marked Restart and select it. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! You could unplug modem, router and stick for about a minute or so, and then plug back up, see if that does any good. Step 7: Hold the Home button on your remote for 40 seconds, then release. As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . To do this without being able to access the settings screen, youll need to pressand hold the select and play/pause buttons at the same time for about five seconds. If it ceases to function, start by replacing the batteries, as this may solve the issue. Test your internet connection. I have the same problem with stv player not working, I access the stv player via the internet page on the TV and everything works fine. All rights reserved. Fire stick is optimizing system storage & applications but never return to the normal menu. My Firestick is 2.5 yrs old and it just started cutting out right in the middle of watching something in YouTube and Prime Video. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. Why??? Waste of money. Mine worked beautiful until today. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. This means youll have to go through the entire Firestick setup process again before using the device. Same thing here! Im having the same problem and it just began happening last night. A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. Channel 11 in firestick does not work properly, My fire stick was fine one night. Put my tv remote back where its suppose to be to watch tv hoping keeping it unplugged over night would fix it. There is sound on start-up when Fire Stick first appears on-screen, but not after that. I am working my way through the troubleshooting online guide to no avail. Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. Finally, the nuclear option. I have trouble shooting from A to z from z to A from 1 to 10 from 10:00 to 9:00 and these things do not work what a waste of money the first one I have which is not the light it works perfectly so I dont know what in the world is going on I just sent you. I am giving up and just ordered a ROKU stick. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. Ive done every update, changed batteries, you name it, its been done. Let us know if you liked the post. Tried the trick of holding the selector button and play/pause button together still nothing. Mine is doing the exact same thing. Follow the directions that are posted above. Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. STV Help and Support. I also changed the batteries even tho they were not that old. No reset on the stick that I can see! Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. It can also help to check for updates for your Firestick in case its an issue with outdated software. All I get is a flashing screen. I tried everything abov. I have a rental house where most annoying is the fact that the live menu is not working. I am using the power supply that came with it. Now its saying FireTV with three dots at the bottom of the screen. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. The home screen never loads. This will solve many of the most common issues. Copyright 1995-2023 All Rights Reserved. Ever since Amazon updated their home menu, none of my fire sticks respond. Step 5: Select the app you are having an issue using. Not sure what to do now. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. Time Machine vs Arq vs Duplicati vs Cloudberry Backup. Step 4: Follow the on-screen prompts to complete the process. Step 2: Release the buttons and wait 60 seconds before continuing. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. However, if youre experiencing issues with your Firestick not working, this guide will help you out. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Bought mine to replace a seven year old version that worked fine but was very slow. 17-06-2022 After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. Step 1: There are a few devices that do not support screen mirroring with Fire TV. my firestick is 6 months old and has stopped working, Ive tried everything. Go toSettings -Support -Self Diagnosis > Reset Smart Hub. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. If your network wont connect, ensure that you are entering the correct password. Once the device is set up, check to see if your problem has been solved. Scroll through the list of widgets until you reach one labeled My Fire TV. Changed batteries in the remote still nothing. - last edited Looking at all these comments they are all recent. Amazon Firestick Not Working: 2023 Troubleshooting. Are you still happy with the device, or do you think another streaming dongle might be better? 04:30 PM The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Step 5: Plug in your Fire TV Sticks power source and wait for the home screento appear. Plus, I never cleared any cache the entire time I had the stick. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. Help us improve this article with your feedback. Product features. The service provider and seller, no one is responding. Unplug the Firestick If your remote is using fresh batteries and the restart command isn't working, then you can restart the device by simply unplugging it and letting it sit for about a minute. Open a different app. No issues until about a month ago. Now working fine. 11-01-2022 I too had issues with my Firestick. Ive done everything still not working.. fed up. Reset the WiFi. I really have a bitter sweet relationship with the firestick. After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. 07:39 PM Nothing happened so I am advised to press the HOME button for 10 seconds (holding it near the Firestick). This is making me consider switching to Roku after being with Fire Stick for 5 yrs! I need a factory reset asap. So obviously the fire stick as a whole is having major issues. Most likely its the otg cable you have plugged into your fire stick that is causing the problem, unplug it and and any external drive and it will reboot the firestick ok, then reconnect your otg cable and external drive. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. Tried everything above, not working. Same problem with a year old Fire Stick. It looks like we are all having issues this month. Press the 'Home/Start' button on your remote and you'll see the launcher bar. 05:10 PM Very disappointed!!! I have contacted Amazon and they say wait a few hours. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. Step 6: Choose Clear cache and Clear data. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. Same problem. You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. Also get buffering, no internet collection, apps not working. Amen, I have the same problems with the fire stick. If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. Weeks after purchasing it. Every time I turn on my TV I have to reboot because my firestick does not connect. Ive tried everything. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. when i put my 4k max factory default it goes back to main screen, it wont let me do it. I think Ill switch to Roku too. If your Fire Stick isnt loading content or apps as it should, try quickly clearing the streaming sticks cache. I have done everything that everyone else has done to no avail. Other apps do update. Mine worked fine until the first of the year. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. ) in. Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. Gets to grayed out profile icons. Brad Stephenson is a freelance tech and geek culture writer with 12+ years' experience. I went to my garage and got my 12 pound hammer and smashed it to its. It wont even let me look at the networks. It seems there are a flurry of the same problems just now. How do we get them to do that?