Emailed customer services and no reply. So have to pay to exchange one pair and refund another because the size up is out of stock. Please contact: support@legendlondon.co Returns Address (please fill the returns form ): Optional This is urgent Select an option This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. If you do not hear from us within the allotted time please email us on support@legendlondon.co, "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Contact Us - Legend London Contact Us If you have any enquiries with regards to sales, Returns, deliveries, sizes, etc. We are so sorry to hear this. To find out more please visit our Privacy Policy. Hello Simon, Thank you for leaving a review. Find related and similar companies as well as employees by title and much more. Tottaly dissapointed. LEGEND LONDON HAUL | Black Friday Sale | Try on and review | Lois fit This means you can use it as many times as you want until the balance reaches 0. Hello Diresh.Our customer service team have responded numerous times and have actually reshipped your order for you. Im not tall (55) and they barely touched my ankles. New In. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). Will never be shopping with you again, Hello,Thank you for leaving a review.We are sorry to hear that you are not happy with your item. UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. I communicated this early to them and they assured me everything is fine. London | Riot Games This service is available 24 hours, Monday to Sunday. We are so sorry to hear this. Order arrived less than 24 hours later. We are so sorry to hear this. 2 ITEMS 15% OFF. I recomended them! Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! Legend London is best!! Here are 8 tips for writing great reviews. Legend London: UK Fashion Brand | Legend London CONTACT US How to reach us: Our customer service team is available via email at help@thelegendsbrand.com. Leong's Legend, Casual Dining Chinese (Taiwan) cuisine. 1 Balloon St Manchester M4 4BE . Phenomenal Product! EU Customers May Now Shop From Our Mainstore Here. Who is Legend Presents. MADRID, SPAIN. HAMBURG, GERMANY. Please follow our returns system via our website to exchange for an alternative size of your choice. Verification can help ensure real people write reviews about real companies. Calculate your size. Anyone can write a Trustpilot review. Contact | Legends However we need to exchange two items, one for a different size and one for a different product. Verification can help ensure real people write reviews about real companies. They accommodate my small waist, big thighs and but, and thats what I needed. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. Companies can ask for reviews via automatic invitations. Information provided by various external sources. I had started to lose my pateince, but LL's customer service was always on! We have now had to contest payment of order. Paid 10 for delivery and havent been offered a refund either. Check out what 4,224 people have written so far, and share your own experience. Returns Address (please fill the returns form): This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Absolutely phenomenal. I have ordered few items on the 5th of feb and until now nothing arrived. Shop High-Quality Branded Footwear from Legend Footwear - Legend London Team. Month later still have no package and tracking doesnt seem to be working still says it never moved. for more information, please check with the US Customs and Border Protection Department.AUSTRALIA All orders under AUS$1000 will be not be subject to import duties. Stay current with updates from our social channels. Do you agree with Legend London's 4-star rating? This style also adopts our soft stretch denim blend for all day comfort.Slim - This is our most relaxed silhouette so no part is strongly hugging your body, with a slight taper toward the leg opening to where it sits just right, with a slight stacking. Cant wait for new collection! British fairplay as usual. However we need to exchange two items, one for a different size and one for a different product. - Legend London team, For a jeans company that brag about how good the fit is going to be, it baffles me that you only have one leg length for women. Hello, Thank you for your review. Please feel free to send this back to us for an exchange of an item you are more happy with. Love to come back with an order. Legends Global Merchandise 7900 Rockville Road Indianapolis, IN 46214 . Here are 8 tips for writing great reviews. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. Good quality and design for a fair price. LEGEND LONDON | 84 followers on LinkedIn. We are so sorry to hear this. There was always a happy and helpful tone in the replies as well. Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. Please check your inbox.Thank you.- Legend London Team. LEGEND* (@legendlondonco) Instagram photos and videos legendlondonco Follow 2,155 posts 191K followers 3 following LEGEND* Jeans that fit. I have also sent them an email with a screeshot but never got any reply. Try for free at rocketreach.co . 1 . There need to be free return and to a address in Europe for European customers, Hello, Thank you for leaving a review. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Hello Mohammed, Thank you for leaving your review. - Legend London team. Get Legend Footwear's email address (l*****@legendfootwear.co.uk) and phone number at RocketReach. I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. 65.00. 3+ ITEMS 20% OFF. These jeans are the first pair of jeans that i have ever owned that i feel confident in walking up stairs without the worry of them ripping. Dr.Martens 1460 8 Eyelet Smooth Womens. - Legend London team. To find out more please visit our Privacy Policy. Returns - legendlondon-eu Companies can ask for reviews via automatic invitations. The only good thing was the customer support which was always really responsive. 2 ITEMS 15% OFF. We also ensure all reviews are published without moderation. Thank you so much for your patience. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. I have never bought from Legend London before, so I was a bit sceptical but after 1 pair of jeans receivedIm hooked. Legend London Reviews | Read Customer Service Reviews of www . I talked to customer service by chat or by email and all problems with delivery were solved in a short time. - Legend London team. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! This site has limited support for your browser. Hello Alex, Thank you for leaving your review. We placed an order for 4 items, products arrived quickly. All rights reserved. Emailed customer services and no reply. What's funny and sad is they could actually fix my problem with a simple touch. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. It goes against our guidelines to offer incentives for reviews. However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. We also ensure all reviews are published without moderation. To find out more please visit our Privacy Policy. They feel amazing on and offer such a great variety. I chased them up but they never replied. Legend Experience Centre Hours. PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE. Will definitely order more. We are so sorry to hear this. Get in touch with us at any time. View Legend's Email (It's Free) 5 free lookups per month. Also the hoodies are very comfy, soft and very good material, highly recommend. Our soft stretch denim blend is again prominent in this fit. 9. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. Shop Mens Shop Womens MENS COLLECTION SHOP JEANS Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. We recommend switching to Edge, Chrome, Safari, or Firefox. OFFER: BUY 1 ITEM GET 10% OFF. Hello Nick, Thank you for leaving a review. SKU 9744825. So have to pay to exchange one pair and refund another because the size up is out of stock. Will always be my top place for jeans. We recommend switching to Edge, Chrome, Safari, or Firefox. I bough 3 of the same trousers and all have different names. Quick add. It's a shame that u have nice products but you can't maintain the business properly. They. Thank you.- Legend London Team. What a fantastic service, many thanks Dave. I had unknowingly made my purchase during Royal Mail's cyber attack. No credit card required. There was always a happy and helpful tone in the replies as well. Legend London Black Friday Sale: https://www.legendlondon.co/?ref=loissedgwickLegend London are currently running their biggest sale ever, so I thought it wa. Hello, Thank you for leaving a review. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). We are so sorry to hear this. If you think you can help us connect to UK players, check out the open positions in our London office and send in an application. I must confess, top quality at a fair price. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. This site has limited support for your browser. Get 5 free searches. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. My first experience with LL wasnt great. Legend Footwear email address & phone number | Legend Footwear Manager Please follow our returns system via our website to exchange for an alternative size of your choice. 3+ ITEMS 20% OFF. My first experience with LL wasnt great. We recommend switching to Edge, Chrome, Safari, or Firefox. We have now had to contest payment of order. But because or your horrible international rules and regulations I am giving you guys a 1 star. After I contacted Legend London customer service, the team replied Frank be patient. I always have to go pick up my package at a pick-up location because the drivers decided where they will deliver to and where they won't. I have friends with legend jeans who have never had any issues so put it down to a defective pair. Bag Call Us. Create a Legend* account to stay up-to-date on latest releases, sales and rewards. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". 5th January 2023 came back and said that I still have yet to receive my order and another would be shipped, 26th January I am still yet to receive my order and have tried contact legend London and can not get a rply. Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. Good quality and design for a fair price. A rapidly growing London based athleisure brand. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. Hello Kevin, Thank you for leaving a review and we are so sorry about this.Please rest assured that we will look into this as soon as possible for you. This site has limited support for your browser. . I felt that my concerns were being treated seriously and with a sense of urgency. Not the easiest transaction! I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. FAQ's - Legend London To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. Anyone can write a Trustpilot review. Reply from Legend London 6 days ago Hello, Thank you for leaving a review. We are so sorry to hear this. The items are still not delivered as we speak. MANCHESTER, ENGLAND. Legends News; Contact; For business development opportunities or general enquiries, please contact us on hello@legends.net. They have a great range of jeans as well with styles to fit everybody. Men's Homepage - Legend London The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. 2023 Trustpilot, Inc. All rights reserved. Theres no way to exchange for a different product, only a different size. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. 3+ ITEMS 20% OFF. 38 Chancery Lane London WC2A 1EN . Men's Homepage - Legend London CATEGORIES SHOP JEANS NEW ARRIVALS SHOP TROUSERS SHOP HOODIES Best Sellers New In Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Non-Ripped $61.60 $77.00 Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Ripped & Repaired $61.60 $77.00 Bestseller Spray On Winterstrae 2 Never had the brand before but they certainly run small. Women's Homepage - Legend London OFFER: BUY 1 ITEM GET 10% OFF. Monday to Saturday: 11:00 - 17:00. Quite glad theirs a manfacturer for men form fitting dresspants. Transactions are handled with bank-grade security. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. Returns - Legend London Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; I have big quads and their jeans fit so perfectly and comfortably.". Even when I left where I was. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. The jeans fit perfectly and compliment the leg gains nicely. We use dedicated people and clever technology to safeguard our platform. If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. legend london jeans | Clothes, Shoes & Accessories, Men, Men's Clothing | eBay! I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF".