It usually takes about 4 seconds for you to reach a real, personable voice after you dial through the Bloomberg line. Bloomberg help desk | LIHKG Like many college graduates, I came in with minimal real-world experience except for a few internships, which helped equip me for the job market but I still didnt have a complete picture of work life. d identifier (ISIN / SEDOL d) . Bloomberg Customer Support Representative jobs Filter. Additional pay could include bonus, stock, commission, profit sharing or tips. Independent but also trustworthy within <br>challenging settings | Learn more about YuJin Kang's work experience, education, connections & more by visiting their . Bloomberg LP 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker Today London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. We hire for a variety of training classes over the course of the year. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. If so, join the Bloomberg Customer Support team, which is a key part of our Financial Solutions User Support business. The program takes place in our London office. *Please note that this process may differ slightly across roles and regions. Global Customer Support Representative in Worcester Park: 32,713. Be willing to learn, be proactive, and be prepared.. Discover the latest happenings at Bloomberg, across our business and around the globe. Check your inbox for a link to activate this alert. So, why does it take so long to train people to answer phone calls? I interviewed at Bloomberg L.P. (London, England) in Mar 2022. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Back Refine Clear. I often found it difficult to describe what I do and how customer support works differently at Bloomberg. 2023 Bloomberg Finance L.P. All rights reserved. The last aspect is philanthropy, not just in terms of our leader, Mike Bloombergs public presence in climate change summits and various other initiatives; its the individual actions that employees execute. Find our 2022 Bloomberg Customer Support Representative job description for Bloomberg located in New York, NY, as well as other career opportunities that the company is hiring for. Multi-asset order and execution management solutions and investment cycle analytics. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world, mpam-page=MPAM-blog-post&tactic-page=589375. You will have the opportunity to champion your career across the. Where. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. Bloomberg. However, each case is reviewed on an individual basis . I was aware of these viewpoints but still took this chance at Bloomberg for reasons which I will discuss later and frankly, I was mind-blown. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Please help us protect Glassdoor by verifying that you're a As I reflect on my past 12 months at Bloomberg, I now have a better sense of this work life and even more what Bloomberg is like as a company, what Bloomberg customer service means, how it is done and what makes it exciting. The sun never sets on the worlds financial markets. As the frontlines of Bloomberg, the customer support team must be equipped to understand (or at least be aware of) almost everything about the company, which means all the financial product lines and services, including the Bloomberg Terminal. Your background and any experience (particularly related to client support) presented on your resume, as well as any follow-up questions that your interviewers may ask. Global Customer Support Representative in Radcliffe: 32,713. message, please email We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. Use your LinkedIn account to access your profile: Understand, process, and manage fixed income data, Provide high quality customer support via email or chat, Contribute to various projects with a diverse team, Develop and increase fixed income knowledge, Maintain, improve and deliver accurate, high quality information for the Bloomberg Terminal, Assist our world-renowned client support help desk with escalated client inquiries, Meet deadlines, set priorities and logically tackle problems, Contribute insights and innovative thinking to projects and tasks outside of day-to-day work, Bachelor or/and Master degree in Business, Finance, Accounting, Economics or equivalent work experience, Effective project management skills and ability to prioritize tasks in a fast pace changing environment, Excellent written and verbal communication skills demonstrated in client facing environment, Prior experience / strong knowledge and understanding of the financial markets. After your tenure in BCS, what department would you be interested to transfer to and how would you equip yourself to achieve your career goals? Bloomberg is an equal opportunity employer and we value diversity at our company. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. Secondly, you will connect with our clients, including CEOs and executive managers with access to proprietary data and information. Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. In a career at Bloomberg, you will play a vital role in making it all happen. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. You will have the opportunity to champion your career across the company or further develop your technical skills within the Technology Services and Solutions Business. You have one or more applications created by recuiters on your behalf. The advantage of working like this is that it promotes innovation and efficiency. Through Bloomberg Philanthropies, we are committed to support worthy causes where the greatest good can be achieved. All representatives are at least bilingual, some are even trilingual. Roles are also available on other regions use the drop down menu to see programs where you live. Access your Bloomberg Terminal subscription remotely via a PC, laptop or mobile device. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Exciting. YuJin Kang - Customer Support Representative - Bloomberg LP | LinkedIn We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. BCS reps usually transfer to other departments after 1824 months. Si vous continuez voir ce And we never stopped. Learn how to set up your biometric authentication with a B-Unit Device or download the B-Unit App. By region Americas +1 212 318 2000 Europe, Middle East, & Africa +44 20 7330 7500 Asia Pacific +65. Sueldos para el puesto de Global Customer Support Representative en Surprising. Would you like to review them now? Youll gain an understanding of Bloomberg, our services and the role of Customer Support, and contribute by interacting with clients and working as part of a 500 strong global team within a company with a unique culture. We are a truly global business with a truly diverse workforce. The average Bloomberg L.P. salary ranges from approximately $43,874 per year for a Customer Service Representative to $560,442 per year for a Vice President. Its about discovering your interests, identifying your key strengths and pursuing your career accordingly. Based in Central London, the team is responsible for the whole of the Europe, Middle East. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. Are you passionate about working in the financial markets and by the prospect of providing technical support for the world's leading financial professionals? We are a global business and financial information and news leader, giving influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Which is why were a truly global company. Purposeful. The process took 2 weeks. Bloomberg L.P. Customer Service Representative Interview Questions Experience Positive 50% Negative 15% Neutral 35% Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. Our industry-leading customer service teams: You will have the opportunity to champion your career across the company. We transformed the financial markets in 1981. For application questions and support, please contact Bloomberg Campus Ambassador Nada Awadalla at awadalan@lafayette.edu, Graduate School Opportunities, Lafayette Affiliated Jobs, Lafayette Sponsored Opportunities, Business, Consulting, Entrepreneurship, Finance, Arts, Communications, Entertainment, Media, Education, Human Services, Non-profit, Social Impact, Environmental Science, Physical Science, Sustainability, Government, International Relations, Law, Politics, Policy, Healthcare, Life Sciences, Public Health, Pharmaceuticals, Create a Resume / Cover Letter / LinkedIn Profile, Find a Job/Internship/Research Opportunity, Prepare for Graduate & Professional School, Bachelors degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. Apply if you think we're a good match. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Based on 13284 salaries posted anonymously by Bloomberg L.P. ), A demonstrated interest in Finance and / or Technology, Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team, An interest in progressing a career within Bloomberg, Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems, Start full time role in July (24th) or September (18th) (2023), Occasionally work weekends or on a bank holiday (weekday off in lieu). Access the most commonly asked questions from customers about our software, hardware, mobile applications and connectivity. Understand the various work-flows and parameters that affect the index data. This is a 30-minute, in-office job shadow with an existing Bloomberg Customer Support Representative. Additionally, our training will focus deeply on customer service best practices familiarizing you with general daily inquiries, product setup and hardware, and troubleshooting. We are a truly global business with a truly diverse workforce. 2023 Bloomberg Customer Support Representative - Portuguese Speaker New York, NY $62K (Employer est.) Apply if you think we're a good match. Which is why were a truly global company. Customer service is available weekdays from 8:30 am to 5:00 pm ET. Because the team covers three global regions and four time zones, we rotate shifts so I dont work at 2 am. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. Si continas viendo este mensaje, Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Questions youd like to ask the interviewers to show that you are keen on Bloomberg and the role. Skip to Main Content. We also have a project team that collects and analyzes call data every day to monitor trends in client needs. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. 2023 Bloomberg Finance L.P. All rights reserved. Bloomberg Customer Support is the right fit if you're professional, personable, intelligent and love to help people out. Are you passionate about working in the financial markets and by the prospect of providing technical support for the worlds leading financial professionals? Physics Today is a partner in the American Institute of Physics Job Board Distribution Network. Based on 13284 salaries posted anonymously by Bloomberg L.P. per informarci del problema. You will work as part of a 500 strong global team, supporting our clients collectively in more than 18 languages. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. Job seeker support: candidatesupport@naylor.com Employer support: ptjobs@aip.org. I attribute that to the career mobility and opportunities here. The Bloomberg Customer Support (BCS) team is the front line when it comes to helping with critical client issues. Please let us know if you require any reasonable adjustments to be made for the recruitment process. We provide all new hires an 8-week long training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. Discover the latest happenings at Bloomberg, across our business and around the globe. You can find your account representative on your Terminal panel by pressing the Esc key. Apply to Data Analyst, Customer Service Representative, Receptionist and more! Were committed to building a diverse and inclusive workforce. The highest-quality data scrubbed, verified and continually updated. In my 12 months at Bloomberg, Ive known people who moved to completely different departments, different global locations, different positions within the same team and even just different responsibilities at the same position. 30d+ The Company does not provide benefits directly to contingent workers/contractors and interns. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:https://www.bloomberg.com/company/. job title, keywords. Manage contracts, exchanges, billing and enterprise products via our self-service portal. Every employee is entitled to a company donation of $2,500 to any Bloomberg supported non-profit, once he or she completes 25 hours of service in a calendar year. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. Are you passionate about working in financial markets and by the prospect of providing technical support for the world's leading financial professionals? Bloomberg Customer Support Representative - German speakers We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. Silence your phone and make sure your environment is free of distractions. Engaged Employer Overview 7.2K Reviews 482 Jobs 13K Salaries 7.5K Interviews 3.3K Benefits 82 Photos 1.6K Diversity + Add a Salary What people are saying about Bloomberg L.P. Join the conversation on Career Advice for Students 6m attends University of Central Florida Please check your email. Bloomberg L.P. 2022 New Grads - Customer Support Representative LinkedIn I know it sounds a little cheesy, but passion goes a long way at Bloomberg., #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-300x170.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-768x436.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-1024x581.jpg); } }, What kind of satisfaction do you get from troubleshooting, problem-solving a clients trouble?, Watch these webinars to learn more about BCS and the career opportunities beyond, Are available 24 hours a day, 7 days a week, 365 days a year. Trilingual professional with vast experience on Information Technology and Processes, skilled in Negotiation, Business Planning, ITIL, Customer Relationship Management (CRM), Help Desk. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year. If you continue to see this The average Bloomberg L.P. hourly pay ranges from approximately $21 per hour for a Customer Service Representative to $128 per hour for a Quant Researcher. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Average salary for Bloomberg L.P. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. naar Bloomberg L.P. Customer Service Representative Salaries Know Your Worth. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. The Customer Financial Services team is a fast-paced team, playing an integral role within the company. Based on 13284 salaries posted anonymously by Bloomberg L.P. Check your inbox for a link to activate this alert. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. Your knowledge of and interest in finance and/or technology, and examples thatdemonstrate that knowledge/interest. My new hire training was about 6 weeks; it included classroom training and call shadowing with trainers and a team of high-performing representatives.